Privacy

KJBet Privacy Policy

At KJBet, your personal information is handled with care. This Privacy Policy explains exactly what data we collect, why we collect it, how we use it, and what rights you have over your own information as a KJBet player in Bangladesh.

Last Updated: January 2025

This Privacy Policy applies to all players who use the KJBet platform, including the website at kjbet.now and the KJBet mobile app. By registering at KJBet, you confirm that you have read and understood how your personal data is handled.

1Introduction

KJBet is committed to protecting the privacy of every player who uses our platform. We understand that sharing personal information requires trust, and we take that responsibility seriously. This Privacy Policy sets out in plain language what information KJBet collects from players, how that information is used, who it may be shared with, and how long it is kept.

KJBet operates the betting and gaming platform available at kjbet.now and through the KJBet mobile app. For the purposes of this Privacy Policy, KJBet is the data controller — meaning we are responsible for deciding how and why your personal data is processed.

This policy applies to all personal data collected through the KJBet platform, including data provided during registration, during the deposit and withdrawal process, during gameplay, and through any communications you have with the KJBet support team. Please read this policy carefully. If you have any questions, the KJBet support team is available 24/7 at [email protected].


2Data We Collect

KJBet collects personal data in several ways — directly from you when you register or use the platform, automatically through your use of the KJBet website or app, and in some cases from third-party payment providers. The types of data KJBet may collect include:

Category Examples How Collected
Identity Data Full name, date of birth, gender Registration form
Contact Data Mobile number, email address Registration form, support contact
Account Data Username, account ID, login history Automatically on account creation
Financial Data bKash/Nagad/Rocket account reference, transaction history Payment process
Betting Data Bets placed, games played, win/loss history Automatically during platform use
Device & Technical Data IP address, device type, browser, OS Automatically via cookies and logs
Communication Data Support chat logs, email correspondence When you contact KJBet support

KJBet only collects data that is necessary for the operation of the platform and the delivery of services to players. We do not collect sensitive personal data such as biometric data, health information, or political opinions.


3How We Use Your Data

KJBet uses the personal data we collect for specific, legitimate purposes. We do not use your data for anything beyond what is described in this Privacy Policy. The main purposes for which KJBet processes your personal data are:

  • Account management: To create and maintain your KJBet account, verify your identity, and keep your account secure.
  • Processing transactions: To handle deposits and withdrawals via bKash, Nagad, and Rocket, and to maintain accurate financial records.
  • Delivering the platform: To provide access to KJBet's sports betting markets, casino games, and live betting features.
  • Customer support: To respond to your questions, resolve account issues, and handle complaints effectively.
  • Fraud prevention and security: To detect and prevent fraudulent activity, money laundering, and unauthorised account access.
  • Responsible gaming: To monitor betting patterns and identify players who may need support through KJBet's responsible gaming tools.
  • Platform improvement: To analyse how players use KJBet and make improvements to the platform experience.
  • Legal compliance: To meet obligations under applicable laws and regulations.

KJBet may also use your contact details to send you information about promotions, bonuses, and new features at KJBet. You can opt out of marketing communications at any time by contacting the support team.


4Legal Basis for Processing

KJBet processes your personal data on the following legal grounds:

  • Contract performance: Processing is necessary to provide the KJBet platform and services you have signed up for, including account management, betting, and payments.
  • Legal obligation: KJBet is required to process certain data to comply with applicable laws, including anti-money laundering regulations and age verification requirements.
  • Legitimate interests: KJBet processes some data to protect the security of the platform, prevent fraud, and improve the player experience — where these interests do not override your rights.
  • Consent: Where KJBet relies on your consent to process data — such as for marketing communications — you have the right to withdraw that consent at any time.

5Payment Data

KJBet processes payment transactions through bKash, Nagad, and Rocket. When you make a deposit or request a withdrawal at KJBet, the relevant payment provider processes the transaction on our behalf. KJBet receives a reference to confirm the transaction but does not store your full mobile financial service account credentials on our servers.

All payment data shared between KJBet and payment providers is transmitted over encrypted connections. KJBet retains transaction records — including amounts, dates, and payment method references — for the period required by applicable financial regulations. This data is used solely for the purposes of processing your transactions, resolving payment disputes, and meeting legal obligations.

KJBet will never ask you to share your bKash, Nagad, or Rocket PIN with us. If anyone contacts you claiming to be from KJBet and asks for your payment PIN, do not share it and report the contact to our support team immediately.


6Cookies and Tracking

KJBet uses cookies and similar tracking technologies on the kjbet.now website and in the KJBet mobile app. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

The types of cookies KJBet uses include:

  • Essential cookies: Required for the KJBet platform to function. These include session cookies that keep you logged in during your visit. You cannot opt out of essential cookies without affecting platform functionality.
  • Analytics cookies: Help KJBet understand how players navigate the platform so we can identify areas for improvement. Data collected through analytics cookies is aggregated and does not identify individual players.
  • Preference cookies: Remember your settings and preferences on the KJBet platform, such as your preferred language or display settings.
  • Security cookies: Used to detect and prevent fraudulent activity and protect the integrity of your KJBet account.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect your experience on the KJBet platform. For the mobile app, cookie-equivalent tracking is managed through your device's app permissions settings.


7Data Sharing

KJBet does not sell your personal data to third parties. We share your data only where necessary and only with parties who are bound by appropriate data protection obligations. The categories of third parties with whom KJBet may share your data include:

  • Payment providers: bKash, Nagad, and Rocket receive the data necessary to process your deposits and withdrawals.
  • Identity verification services: Where KJBet is required to verify your identity, we may share relevant data with third-party verification providers.
  • Technology and hosting providers: Companies that provide the infrastructure, software, and hosting services that power the KJBet platform. These providers process data on KJBet's behalf and are contractually required to protect it.
  • Regulatory and law enforcement authorities: KJBet may be required to disclose player data to regulators, law enforcement agencies, or courts where required by applicable law.
  • Fraud prevention agencies: To detect and prevent fraud, money laundering, and other financial crimes.

KJBet does not share your personal data with advertisers or marketing agencies. Any third party that receives data from KJBet is required to handle it in accordance with applicable data protection standards.


8Data Retention

KJBet retains your personal data for as long as your account is active and for a period after account closure as required by applicable law. The general retention periods KJBet applies are:

  • Account and identity data: Retained for the duration of your account and for a minimum of five years after account closure, in line with anti-money laundering regulations.
  • Transaction and financial data: Retained for a minimum of five years from the date of each transaction.
  • Betting and gameplay data: Retained for the duration of your account and for up to three years after account closure.
  • Support communications: Retained for up to two years from the date of the last communication.
  • Technical and device data: Retained for up to 12 months from collection.

When data is no longer required, KJBet deletes or anonymises it securely. If you request account closure, KJBet will begin the data retention countdown from the date of closure, subject to any ongoing legal or regulatory obligations.


9Data Security

KJBet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your data against unauthorised access, loss, alteration, or disclosure. These measures include:

  • Encryption of data in transit using industry-standard TLS protocols.
  • Secure storage of account credentials using one-way hashing — KJBet staff cannot see your password.
  • Access controls that limit which KJBet staff can access player data, based on their role and need.
  • Regular security reviews and monitoring of the KJBet platform for vulnerabilities.
  • Two-factor authentication options available to players for additional account security.

While KJBet takes every reasonable precaution to protect your data, no online platform can guarantee absolute security. You also play a role in keeping your account safe — use a strong, unique password for your KJBet account and never share your login credentials with anyone.

If you believe your KJBet account has been accessed without your permission, contact our support team immediately at [email protected] so we can investigate and secure your account.


10Your Rights

As a KJBet player, you have rights over your personal data. KJBet respects these rights and will respond to any request within a reasonable timeframe. Your rights include:

Right of Access

Request a copy of the personal data KJBet holds about you.

Right to Rectification

Ask KJBet to correct any inaccurate or incomplete data we hold about you.

Right to Erasure

Request deletion of your data where it is no longer necessary for the purposes it was collected, subject to legal retention obligations.

Right to Object

Object to KJBet processing your data for marketing purposes at any time.

Right to Restriction

Ask KJBet to restrict processing of your data in certain circumstances while a request is being resolved.

Right to Portability

Request your data in a structured, machine-readable format where technically feasible.

To exercise any of these rights, contact the KJBet support team at [email protected]. KJBet may need to verify your identity before processing a data request to ensure your information is not disclosed to an unauthorised party.


11Children's Privacy

KJBet is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If KJBet discovers that a player under 18 has registered an account, that account will be immediately suspended, all bets will be voided, and any personal data collected will be deleted in accordance with our data retention policy.

If you believe a minor has registered at KJBet, please contact us immediately at [email protected] so we can investigate and take appropriate action. KJBet takes underage gambling prevention seriously and cooperates fully with any investigation into such cases.


12Policy Updates

KJBet may update this Privacy Policy from time to time to reflect changes in our practices, the services we offer, or applicable legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, KJBet will notify players via the platform or through their registered contact details. Your continued use of KJBet after any updates to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed.


13Contact Us

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how KJBet handles your personal information, please get in touch with our support team. We are available 24 hours a day, seven days a week.

Privacy & Data Enquiries

KJBet aims to respond to all privacy-related enquiries within 72 hours. For urgent matters relating to account security or suspected data breaches, please mark your message as urgent and include your registered mobile number so the team can locate your account quickly.

How KJBet Keeps Your Data Safe

Privacy at KJBet is not just a policy document — it's built into how the platform works every day.

End-to-End Encryption

Every piece of data you send to KJBet — from your login credentials to your payment details — travels over encrypted connections. Your information is never transmitted in plain text.

Strict Access Controls

Only authorised KJBet staff with a legitimate need can access player data. Access is logged, monitored, and reviewed regularly to prevent any internal misuse of your information.

No Data Selling

KJBet does not sell, rent, or trade your personal data to advertisers or any third party for commercial purposes. Your data is used only to run the KJBet platform and keep your account secure.

Secure Mobile Payments

Deposits and withdrawals via bKash, Nagad, and Rocket are processed through secure, encrypted payment channels. KJBet never stores your mobile banking PIN or full account credentials.

You Control Your Data

KJBet gives you clear rights over your personal information — access it, correct it, or request deletion. Our support team handles all data requests promptly and without unnecessary friction.

Responsible Gaming Protection

KJBet uses your betting data responsibly — including to identify players who may need support. This is one of the ways your data actively works in your favour, not just ours.

Join KJBet

Your Privacy Is Protected. Start Playing at KJBet.

KJBet is built for Bangladesh players who want a secure, fair, and transparent betting experience. Register in under a minute and deposit via bKash or Nagad to get started.